Course #6: Making Feedback Work
How to Know if You're On Target of Off
People cringe when someone says, "May I give you some feedback?" Giving and getting feedback are trials of fire in many teams and organizations. Yet, without good feedback we lose our way. You will learn how to receive feedback with aplomb and how to give feedback it so that it is heard and appreciated. You will also learn to establish feedback loops that will keep you and your human systems on target.
StartInteresting Reading for the Making Feedback Work course
StartMaking Feedback Work Video, Part 1 Interpersonal Feedback, Concepts & Examples (32:42)
StartMaking Feedback Work Video, Part 2 Systemic Feedback Concepts & Examples (13:55)
StartExercises for Modules 1 & 2
StartMaking Feedback Work Video, Part 3 Execises & Discussion (21:29)
StartYour Making Feedback Work Quiz
StartThe Community Forum for Your Questions & Comments
Meet Your Instructor
Dr. Michael F. Broom is a powerful executive coach, organization development consultant, and educator. His philosophy is to…
- Work with clients to identify and resolve their own issues
- Leave clients with higher skills levels than they previously had
- Build high levels of productivity through powerful relationships of reciprocal influence
- Empower clients to self-discover their own inherent excellence
He has worked with clients at Google, Microsoft, Genentech and the U.S. Army. TV stations and mortuaries as well as not-for-profit outfits have all been his clients. He has helped clients large and small to resolve problems of miscommunication, misalignment, conflict, and poor performance that seem to arise whenever there are people trying to get something done together. He has been on the faculty member of the Johns Hopkins University Graduate Programs in Applied Behavioral Science. Dr. Broom has served on past the board of directors of the NTL Institute for Applied Behavioral Science and the board of trustees of the national Organization Development Network. He also has been adjunct faculty at Georgetown University, American University, Fielding Graduate University, and Morgan State University teaching courses in human and organizational development.
Dr. Broom is author of Power, The Infinite Game, co-authored with Dr. Donald Klein and The Infinite Organization which celebrates the positive use of power in organizations.
In 2015, he was honored the national OD Network with their Lifetime Achievement Award!