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Course #4 Contracting: Building Agreements for Success

Preventing Misunderstanding and Miscommunications

Leaders require of their followers the execution of whatever roles, strategies, and tactics are at hand. Too often misunderstanding and miscommunications hamper that execution. Building effective agreement with and among followers can prevent that.


This course will help you develop agreements that are clear, fully understood, and explicitly agreed on to ensure
that everyone is on the same page. It’s too easy to assume agreement when where there is none. As a leader, to get to the outcomes you want, building agreements for success is a must.


In three modules, the course clarifies the agreements needed in three key areas: intention and impact, relationship management, and ego management.

Meet Your Instructor

Michael F. Broom, Ph.D

Dr. Michael F. Broom is a powerful executive coach, organization development consultant, and educator. His philosophy is to…

  1. Work with clients to identify and resolve their own issues
  2. Leave clients with higher skills levels than they previously had
  3. Build high levels of productivity through powerful relationships of reciprocal influence
  4. Empower clients to self-discover their own inherent excellence

He has worked with clients at Google, Microsoft, Genentech and the U.S. Army. TV stations and mortuaries as well as not-for-profit outfits have all been his clients. He has helped clients large and small to resolve problems of miscommunication, misalignment, conflict, and poor performance that seem to arise whenever there are people trying to get something done together. He has been on the faculty member of the Johns Hopkins University Graduate Programs in Applied Behavioral Science. Dr. Broom has served on past the board of directors of the NTL Institute for Applied Behavioral Science and the board of trustees of the national Organization Development Network. He also has been adjunct faculty at Georgetown University, American University, Fielding Graduate University, and Morgan State University teaching courses in human and organizational development.

Dr. Broom is author of Power, The Infinite Game, co-authored with Dr. Donald Klein and The Infinite Organization which celebrates the positive use of power in organizations.

In 2015, he was honored the national OD Network with their Lifetime Achievement Award!

Michael F. Broom, Ph.D

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Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

This course is closed for enrollment.